Customer information
Privacy Policy
Last updated: October 10, 2026
How thegamingtyr4nt.com collects, uses, and protects information when you shop, contact us, or use the website.
Who we are
thegamingtyr4nt.com operates this store and is responsible for the customer information it handles. For privacy questions or requests, contact info@thegamingtyr4nt.com or use our Contact page.
Information we collect
- Orders and accounts: name, email, billing and shipping details, phone number when provided, account information, products, selected options, order status, and transaction references.
- Digital delivery: game, platform, in-game or trainer name, requested customization, scheduling information, and other details needed to provide the purchased service.
- Support and reviews: messages, photos or screenshots you send, chat records, ratings, feedback, and the review name displayed with your submission.
- Website and security information: IP address, browser and device information, access logs, cookies or similar storage, and traffic-source or referral information used by store features.
We obtain information from you, from your use of the website, and from service providers involved in payment, delivery, or support. Please do not send passwords, full card numbers, or security codes through email or chat.
How we use information
We use information to process payments, fulfill physical and digital orders, send order and delivery updates, manage accounts and wishlists, respond to questions, publish reviews, troubleshoot the website, and help prevent fraud. Order and delivery records may be used to investigate genuine disputes or respond to legal obligations.
Where data-protection law requires a legal basis, these uses may be based on fulfilling an order or requested service, complying with legal duties, legitimate interests in operating and securing the store, or consent where required. You may withdraw consent for consent-based uses without affecting processing already carried out lawfully.
Payments
Payments are handled by third-party payment providers, including PayPal and the wallet or card service you choose at checkout. We receive order and payment-status information, transaction references, and limited payment details made available by the provider. Card entry and wallet authorization are handled through the payment provider’s systems.
The provider’s own privacy policy applies to its processing. Read PayPal’s Privacy Statement for PayPal payments. Never send card security codes to store support.
Service providers and sharing
We share information as needed to operate the store and fulfill your order with hosting and website infrastructure providers such as Hostinger, WooCommerce-related services, payment processors, shipping carriers and tracking services, email providers, and customer-support providers.
Website chat is provided by tawk.to. If you contact us through Discord or WhatsApp, those platforms also handle your messages under their own terms and privacy policies. Their notices are available at tawk.to, Discord, and WhatsApp.
We may disclose relevant records to payment providers, professional advisers, or authorities to resolve disputes, prevent fraud, comply with lawful requests, or protect legal rights. We do not sell customer data.
Reviews and public content
Published reviews may show the rating, feedback, date, and reviewer name. Our order-linked review form uses the purchaser’s first name and last-name initial for display. Do not include private contact details or other sensitive information in review text. Contact us if a published review exposes personal information that needs attention.
Cookies and browser choices
Store features use cookies and similar storage for cart sessions, preferences, wishlists, chat, payment integrations, and traffic-source measurement. See the Cookie Policy for details and consent controls. Optional website chat and referral tracking remain blocked until enabled. Choose Accept all, Reject optional, or Preferences, and reopen Cookie settings to change your choice.
Our cookie-consent controls respect Do Not Track and Global Privacy Control signals for the optional scripts they control. Essential shopping, account, security, and requested payment functions remain available. Third-party services may use their own identifiers and settings, including across other sites. A browser setting does not necessarily disable all store or third-party storage. Any rights relating to browser privacy signals under applicable law remain available.
Retention and security
We retain information for as long as needed for its purpose, including order fulfillment, account administration, customer support, accounting, legal obligations, and resolving disputes. Retention depends on the record type and applicable requirements. A deletion request may not remove records we must retain for legal or legitimate operational reasons.
We use HTTPS and access controls to help protect information. No website or transmission method can guarantee absolute security. Service providers may process information outside your country; their locations and safeguards depend on the service involved.
Your privacy requests
You can ask us to review, correct, provide access to, or delete information associated with you. Depending on applicable law, you may also have rights to obtain a copy, restrict or object to processing, withdraw consent, or complain to a data-protection authority. These rights are subject to legal conditions and exceptions.
Send your request to info@thegamingtyr4nt.com. We may ask for information needed to verify the request and protect your account. You do not need to send full payment-card details. If you believe a child has provided personal information without appropriate authorization, contact us so we can review it.
Policy updates
Changes will be published here with a revised update date. Where required, we will provide additional notice of material changes. This policy describes the store’s practices; it does not waive rights provided by applicable privacy law.
